THE IMPACT OF EMPLOYEE TRAINING AND DEVELOPMENT ON THE PRODUCTIVITY OF THE BANKING SECTOR (A CASE STUDY OF THE UNION BANK PLC LOKOJA)

NUMBERS PAGES: 59        RESEARCH TYPE:-PROJECT         AMOUNT :- ₦2500

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ABSTRACT

The work examines the Impact of Training and Development on the Productivity Of the Banking Sector Using Union Bank of Nigeria Plc. as a case study. Data were obtained by use of questionnaire and some existing literature.

It has been analyzed by use of percentage and the finding revealed that training and development have impact on the productivity of workers in the banking sector. Thus, it is recommended that all bank should invest heavily on the training and development of its workers.     

 

TABLE OF CONTENTS

Title Page                                                                                 i

Approval Page                                                                          ii

Dedication                                                                               iii

Acknowledgement                                                                    iv

Abstract                                                                                   v

Table of Contents                                                                     vi

CHAPTER ONE: Introduction

1.1   Background to the Study                                                         1

1.2   Statement of the Problem                                                2

1.3   Objectives of the Study                                                    3

1.4   Significance of the Study                                                         4

1.5   Research Hypotheses                                                       4

1.6   Scope of Study                                                                 5

1.7   Limitations  and Constraints of the Study                               5

1.8   Definition of Key Terms                                                   6

                                        CHAPTER TWO

REVIEW OF RELATED LITERATURE

2.1   The Meaning  of Training and Development                    9

2.2   Types of Training and Development on Personal Performance

        And Productivity of a Commercial Bank.                         11

2.3   Establishing Training  Needs                                           12

2.4   Training Need  and Job Analysis                                     13

2.5   Method of Training at Different Level in the Organization  14

2.6   Organization Development                                               20

2.7   Evaluation of Training                                                     23

CHAPTER THREE: RESEARCH METHODOLOGY

3.1   Research Design                                                              24

3.2   Area of the Study                                                             26

3.3   Population of the Study                                                   26

3.4   Sample of the Study                                                        26

3.5   Method of Data Collection                                                       27

3.6   Administration and Retrieval of Instrument                     29

3.7   Problem of Methodology                                                   29

3.8   Method of Data Analysis                                                  30

CHAPTER FOUR

DATA PRESENTATION AND ANALYSIS

4.1   Presentation and Analysis of Data                                   31

4.2   Test of Hypotheses                                                           37

4.3   Discussion of Finding                                                      41

                                         CHAPTER FIVE         

                 SUMMARY, CONCLUSION AND RECOMMENDATION

 5.1  Summary of Findings                                                      43

5.2   Conclusion                                                                      44

5.3   Recommendations                                                           45

                Bibliography

                Appendix

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