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ABSTRACT
The work examines the Impact of Training and Development on the Productivity Of the Banking Sector Using Union Bank of Nigeria Plc. as a case study. Data were obtained by use of questionnaire and some existing literature.
It has been analyzed by use of percentage and the finding revealed that training and development have impact on the productivity of workers in the banking sector. Thus, it is recommended that all bank should invest heavily on the training and development of its workers.
TABLE OF CONTENTS
Title Page i
Approval Page ii
Dedication iii
Acknowledgement iv
Abstract v
Table of Contents vi
CHAPTER ONE: Introduction
1.1 Background to the Study 1
1.2 Statement of the Problem 2
1.3 Objectives of the Study 3
1.4 Significance of the Study 4
1.5 Research Hypotheses 4
1.6 Scope of Study 5
1.7 Limitations and Constraints of the Study 5
1.8 Definition of Key Terms 6
CHAPTER TWO
REVIEW OF RELATED LITERATURE
2.1 The Meaning of Training and Development 9
2.2 Types of Training and Development on Personal Performance
And Productivity of a Commercial Bank. 11
2.3 Establishing Training Needs 12
2.4 Training Need and Job Analysis 13
2.5 Method of Training at Different Level in the Organization 14
2.6 Organization Development 20
2.7 Evaluation of Training 23
CHAPTER THREE: RESEARCH METHODOLOGY
3.1 Research Design 24
3.2 Area of the Study 26
3.3 Population of the Study 26
3.4 Sample of the Study 26
3.5 Method of Data Collection 27
3.6 Administration and Retrieval of Instrument 29
3.7 Problem of Methodology 29
3.8 Method of Data Analysis 30
CHAPTER FOUR
DATA PRESENTATION AND ANALYSIS
4.1 Presentation and Analysis of Data 31
4.2 Test of Hypotheses 37
4.3 Discussion of Finding 41
CHAPTER FIVE
SUMMARY, CONCLUSION AND RECOMMENDATION
5.1 Summary of Findings 43
5.2 Conclusion 44
5.3 Recommendations 45
Bibliography
Appendix
