THE IMPACT OF APPLICATION OF COMPUTER SKILLS IN THE EFFICIENCY OF NIGERIA BANKING SYSTEM
(A CASE STUDY OF FIRST BANK OF PLC, LOKOJA)
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ABSTRACT
This subject matter titled ‘’THE IMPACT OF APPLICATION OF COMPUTER SKILLS IN THE EFFICIENCY OF NIGERIA BANKING SYSTEM’’ with particular reference to First Bank of Nigeira Plc Lokoja is based on the use of computer in banking industry, this study had also evaluated the activities of First Bank of Nigeria Plc Lokoja, when it was operating manually and presently that it is operating with computer to transact business with its customers. Also, discussed in this research work are the objectives of the study which is among the introduction part of the study, which involves the consideration the effectiveness of the impact of computer skill in relation to banking system. And even the method of data. Collection in chapters three which provide information on how to obtain the necessary data on which the result and conclusion obtained at the end of research work are based. And also the method of analysis data which involved the use of analytical tools and comparison with established fact and point on the past studies that are related using percentage, statistical and responses. We also have summary of findings this research have been conducted to determine the impact of computerization in the Nigeria banking, particularly First Bank of Nigeria which mean that feasibility study should be made to ensure that a computer can be justified in term of volume of work to effect any possible changes in the banking management.
TABLE OF CONTENTS
Title page . . . . . . . . i
Approval page . . . . . . . ii
Dedication . . . . . . . iii
Acknowledgement . . . . . . iv
Abstract . . . . . . . v
Table of contents . . . . . . vii
CHAPTER ONE: INTRODUCTION
- Background of the study . . . . . 1
- Statement of the problem . . . . 2
- Objective of the study . . . . . 3
- Significance of the study . . . . . 3
- Research question . . . . . . 4
- Scope and limitations of the study . . . 5
- Limitations and constraints of the study . . 5
- Definition of terms . . . . . . 7
CHAPTER TWO: LITERATURE REVIEW
2.1 Historical background of First Bank Plc, Lokoja 10
2.2 Review on the impact of application of computer skill in the efficiency of banking system
2.3 Functions of a computer to other sector of the economy . . . . . . . 13
2.4 Categories of a computer . . . . . 16
2.5 Banking and development technology . . 18
2.6 The problems that associated with the use of
computer and its management in the bank . 20
2.7 Management and maintenance of computer in
First Bank of Nigeria Lokoja. . . . . 21
2.8 Benefits of computerization . . . . 22
CHAPTER THREE: RESEARCH METHODOLOGY
3.1 Research design . . . . . . 26
3.2 Area of the study . . . . . . 27
3.3 Population of the study . . . . . 27
3.4 Sample of the study . . . . . . 27
3.5 Administration of instrument . . . . 29
3.6 Problem of methodology . . . . . 30
3.7 Method of data analysis . . . . . 28
CHAPTER FOUR: DATA PRESENTATION AND ANALYSIS
4.1 Presentation of data . . . . . . 32
4.2 Analysis of data . . . . . . 38
4.3 Discussion of findings . . . . . 41
CHAPTER FIVE: SUMMARY, CONCLUSION AND RECOMMENDATIONS
5.1 Summary of findings . . . . . 42
5.2 Conclusion . . . . . . . 44
5.3 Recommendations . . . . . . 45
Bibliography
Appendix
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