EFFECTIVE COMMUNICATION AS A PANACEA FOR PEACEFUL CO-EXISTENCE IN THE WORK PLACE
( A CASE STUDY OF KOGI STATE MINISTRY OF COMMERCE AND INDUSTRY)
NUMBERS PAGES: 72 RESEARCH TYPE:- THESIS AMOUNT :- ₦2500
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ABSTRACT
We are social beings gathered and filled with the people around us, and to exist ourselves we communicate with each other .In our personal lives ,we need others to share and exchange our views, solve problems ,we need them for friendship ,comfort, ,love and security ,an these goals we need to communicate with each other communication, the more effective we are at achieving our hopes and dreams. The topic of this research is effective communication as a panacea for peaceful co-existence in the work place ( a case study of kogi state ministry of commerce and industry). The researcher used survey design for the study. The population of the study was eight hundred and ninety nine (899) employee of the organization, with sample size of one hundred and thirty-three (133). The researcher used both the primary and secondary sources of data in the course of the study. The primary data were collected through the instrument of questionnaire and observation. The secondary data were collected from text books, journals, magazine, newspapers, and libraries. The research finding revealed that communication breakdown has effect in the management of an organization which results in low productivity. The paper further focuses on the fact that communication in the workplace can take many forms and has a lasting effect on employee motivation. If employees feel that communication from management is effective, it can lead to feelings of job satisfaction, commitment to the organization and increased trust in the workplace The researcher recommended among other management should continue to keep in touch with the workers on new development in the organization.
TABLE OF CONTENTS
Title page i
Dedication ii
Abstract iii
Acknowledgement iv
Table of contents
CHAPTER ONE: INTRODUCTION
1.1 Background of the study 1
1.2 Statement of the problem 4
1.3 Objectives/purposes of the study 5
1.4 Research questions/hypothesis 6
1.5 Significance of the study 6
1.6 Limitation of the study 6
1.7 Scope of the study 7
Chapter References 8
CHAPTER TWO: REVIEW OF RELATED LITERATURE
2.1 Theoretical framework for the study
2.1.1 Basic Elements Of An Organization
2.2 Historical background
2.3 Current literature on theories postulated above
2.3.1 Communication Process
2.3.2: Important of Communication a
2.3.3 Barriers to Effective Communication
2.3.4 Communication and Improved Managerial Performance
2.4 Improving Effective Communication
2.4.1 How can you Improve Employee Performance
2.4.2 How Managers Can Make Successful Communication
2.5 Important of effective communication in the workplace
2.6 impact of poor communication in an organization
CHAPTER THREE: RESEARCH DESIGN AND METHODOLOGY
3.1 Research design 34
3.2 Area of the study 34
3.3 Population of the study 35
3.4 Sample of the study 35
3.5 Method of data collection 35
3.6 Administration and retrieval of instrument 36
3.7 Problems of methodology 36
3.8 Method of data analysis 52
CHAPTER FOUR: DATA PRESENTATION AND ANALYSIS
4.1 Presentation of data 39
4.2 Data Analysis
4.3 test of hypothesis 42
4.3 Discussion of findings
CHAPTER FIVE: SUMMARY OF FINDINGS, RECOMMENDATION
AND CONCLUSION
5.1 Summary of findings 62
5.2 Conclusion 64
5.3 Recommendations 63
Bibliography 65
Appendix 67
Questionnaire 68
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